What Happens After You Hire Us?
Adrian Macias
You’ve decided to hire an attorney for your accident. What happens next?
At Malone Tauber & Sohn (MTS Injury Lawyers), we believe that reducing your anxiety starts with clear communication. From the moment you reach out to our firm, our legal team steps in to handle every aspect of your claim. We take over communication with aggressive insurance companies, gather vital evidence, and track your damages so you can focus entirely on getting better.
Here is a step-by-step look at what happens after you hire us.
Step 1: Formal Onboarding & Document Review
The moment you choose to work with MTS Injury Lawyers, we establish an official attorney-client relationship. This phase sets a transparent, organized foundation for your entire case.
During onboarding, we guide you through the initial representation agreement and necessary authorization forms. We listen to your story and take notes, asking specific questions that may help your case. We will walk you through all of the documents put in front of you before you sign anything.
Once these forms are complete, we immediately issue formal letters of representation to the insurance adjusters involved. This puts an immediate stop to harassing phone calls, demands for recorded statements, and pressure tactics from the insurance company. From this point forward, they must communicate directly through us.
Step 2: Comprehensive Case Investigation & Fact Gathering
With insurance barriers in place, our team launches an immediate, thorough investigation into your accident before crucial evidence disappears.
Questions that may arise during this investigation include your name, city of residence, how the accident happened, when the accident happened, whether or not the client went to the hospital, whether the police were on the scene, and more.
During this stage, we also ask clients to bring an ID and any photos or documents related to their accident, such as hospital bills.
As a part of this phase, our legal team will:
- Obtain official police and incident reports.
- Secure scene photographs, video surveillance, and vehicle damage evidence.
- Contact and interview key eyewitnesses.
- Analyze applicable insurance policies to locate all potential sources of financial recovery.
Step 3: Medical Treatment Tracking & Full Damage Assessment
Your job during this time is to focus on healing and follow your doctor’s instructions. Our job is to calculate the total financial impact of your injuries.
We collect and organize:
- Complete medical records, treatment notes, and hospital bills.
- Proof of lost wages and reduced future earning capacity.
- Out-of-pocket costs related to travel, medication, and medical equipment.
- Evidence supporting non-economic damages, such as pain, suffering, and emotional distress.
By waiting until your medical treatment is fully evaluated or you reach maximum medical improvement, we ensure that we do not settle your claim prematurely for less than what your long-term care requires.
Step 4: Demand Package & Settlement Negotiations
Once we have a complete picture of your damages, we assemble a formal demand package. This document details the facts of the accident, proves the opposing party’s liability, outlines your injuries and treatment, and specifies the compensation required to make you whole.
We present this demand to the insurance adjuster and begin aggressive negotiations. Throughout this stage, we keep you fully informed of all offers made by the insurance company. You retain complete control over your case. We provide honest legal advice, but the ultimate decision to accept or reject an offer is always yours.
Step 5: Litigation & Court Representation (If Necessary)
While many personal injury cases are resolved through out-of-court settlements, some insurance companies refuse to offer a fair payout. If negotiations stall or liability is disputed, MTS Injury Lawyers is fully prepared to file a formal lawsuit on your behalf.
We handle all legal filings, court deadlines, discovery exchanges, and depositions, building a compelling case to advocate for your rights in front of a judge or jury.
Have Questions or Switching Representation?
Whether you are seeking legal counsel for the first time or considering transferring your case from a firm where you feel ignored, we are here to help make the transition smooth and seamless.
Let MTS Injury Lawyers Take the Burden Off Your Shoulders
You do not have to fight insurance companies on your own while recovering from an injury. Contact MTS Injury Lawyers today for your free case evaluation, and let our dedicated team guide you through every step of the legal process.
Adrian Macias
- September 18, 2026
On This Page
- Step 1: Formal Onboarding & Document Review
- Step 2: Comprehensive Case Investigation & Fact Gathering
- Step 3: Medical Treatment Tracking & Full Damage Assessment
- Step 4: Demand Package & Settlement Negotiations
- Step 5: Litigation & Court Representation (If Necessary)
- Have Questions or Switching Representation?
- Let MTS Injury Lawyers Take the Burden Off Your Shoulders